UHI Wheel Loader Warranty Policy

This Warranty covers all new wheel loader supplied by UHI to You.

1.     Definitions

In this Warranty, the following definitions apply:

Acknowledgement means the Acknowledgment of Receipt and Acceptance of this Warranty by You;

Business Hours means normal trading hours of UHI or UHI Service;

Consumables includes Ground Engaging Tools, fuels, oils, lubricants, coolants, batteries, filters and other items customarily regarded as consumables in the industry;

Defect or defective means any Machine which does not comply with specifications, or which is faulty, materially non- conforming, inoperable, unsafe or not operating properly;

UHI means UNITED HEAVY INDUSTRIES Pty Ltd;

UHI Service means UHI’s nominated servicing establishment;

Machine means the UHI equipment and attachments (if any) specified in the Acknowledgement and includes Parts for such equipment and attachments but excludes Non-UHI Attachments;

Maintenance Program means the program, specified by the UHI, that details the processes, methods and Your responsibilities for Machine maintenance and includes the Manuals provided by UHI with the Machine;

Manuals means any operation, service or other manual or instruction or recommendation or other information supplied to You by the OEM or UHI in relation to the Machine;

Non–UHI Attachments means an attachment to or supplied with the Machine which is not manufactured by UHI or any member of the UHI group of companies;

OEM means the manufacturer of the Machine or attachment (as the context requires);

Part means the parts and assemblies for the Machine excluding those parts covered by UHI Machine Extended Powertrain and New Parts warranties or covered by any OEM warranty for Non-UHI attachments and excludes Consumables;

Required Documents includes all documents relevant to the Machine including without limitation, Warranty registration documents, proof of purchase documents, commissioning documents and maintenance records;

Sale Date means the earlier of either: (A) the date You pay for the Machine; or (B) whichever later of the date of delivery of the Machine to You or (if applicable) the date on which UHI notifies You that the Machine is commissioned;

Warranty means this document;

Warranty Period means Period  from the Sale Date;

You means the person or business who initially purchased the Machine from UHI and Your has a corresponding meaning.

2.     Warranty as to materials and workmanship

2.1   UHI warrants that the Machine sold to You by UHI will be free from Defect in the:

(a)      materials supplied by UHI; or

(b)      workmanship of UHI subject to these terms and conditions for the Warranty Period.

2.2   In the event that any Machine is found to be defective in either materials or workmanship during the Warranty Period, UHI shall at its cost  and at its option:

(a)      repair the defective Machine or Part; or

(b)      replace the defective Machine or Part; and

(c)      provide such customary labour to carry out such repairs or replacement in accordance with this Warranty, subject to these terms and conditions.

3.     Services to be provided by UHI

3.1   Any services to which You are entitled under this Warranty shall be provided to You by UHI or UHI Service during Business Hours.

3.2   If You are entitled to any of the services under this Warranty, then reasonable travel and transportation costs for our service personnel between Your site and UHI Service will be paid by UHI.

3.3   Transportation costs for the Machine or Part and any repaired or replacement Machine or Part whether to or

from (as UHI directs) UHI or UHI Service for the purposes of any Warranty claim are at Your expense unless UHI advises You otherwise in writing.

4.     How a claim is made and evaluated- ‘Your Responsibilities’

4.1   All claims and associated enquiries by You under this Warranty must be notified in writing to UHI or to the nearest UHI Service.

4.2   UHI has no obligation under this Warranty unless You notify UHI of any warranty claim promptly and no later than seven (7) days from becoming aware of any potential claim and allow UHI reasonable access to the Machine or Part the subject of the Warranty claim in order to evaluate the claim.

4.3   In order to lodge a valid claim under this Warranty, You must:

(a)   Provide UHI with a Purchase Order or other agreed notice stating ‘subject to warranty’ and specifying the details of the warranty claim;

(b)   provide evidence to UHI that the Machine or Part was purchased from UHI and is under Warranty as at the claim date;

(c)    provide all other Required Documents to UHI;

(d)   pay for or provide all non-warranted labour and bear all non-warranted labour costs; pay for any non-warranted shipping charges if any; pay for any non-warranted travel costs if any and pay the non-warranted transport costs if any, associated with moving the Machine or Part to UHI Service;

(e)   pay the costs incurred if any, to investigate any claim found not to be a covered by this Warranty . Failure to comply with any of these requirements may invalidate or reduce your warranty entitlements.

5.     Termination of the Warranty

5.1   This Warranty ceases at the end of the Warranty Period.

5.2   If UHI replaces a Part, the replaced Part becomes the property of UHI. The replacement Part is Your property and is warranted for the balance of the Warranty Period.

5.3   If UHI repairs a part, the repaired Part is warranted for the balance of the Warranty Period that applied to

the original Part.

6.     Application of this Warranty

6.1   This Warranty applies only to those new Machines sold to You by UHI and used within Australia within the

Warranty Period and for which UHI is the authorised distributor.

6.2   This Warranty  is  conditional  upon the  Machine  being  maintained  by You  in  accord with the  Maintenance

Program.

6.3   This Warranty does not apply:

(a)   if You breach or do not comply with any of Your Responsibilities in item 4. above or otherwise;

(b)   if any Defect is caused or contributed to by Your misuse, negligence, accident, or failure to maintain or use

the Machine or the Part in accordance with the Maintenance Program or the recommendations of  UHI or the OEM;

(c)    if any Defect arises as a result of or in connection with, a condition identified through the Maintenance Program or otherwise, for which UHI has recommended certain action to You and You fail to comply with that recommendation;

(d)   in  relation  to  alterations,  modifications  or  repairs  to  a  Machine  or  the  Part,  including  the  fitting  of attachments parts or use of consumables, that are not authorised or approved by UHI and which in UHI’s reasonable judgment, cause or contribute to the Defect;

(e)   to repairs or replacements required due to normal maintenance or operating services for the Machines or

Parts, including but not limited to inspections, adjustments, tune-ups, fuel, lubricants, or Consumables, parts repairs or replacements;

(f)    if You have delayed more than seven (7) days in notifying of any potential Defect after first becoming

aware of it;

(g)   if You have unreasonably delayed in providing the Machine or Part to UHI after first becoming aware

of it;

(h)   if You fail to adhere to any recommendation made by UHI;

(i)     if You fail to supply the Required Documents when requested by UHI; or

(j)     if UHI in its sole discretion determines any use or installation of the Machine or Part has caused or

contributed to the Defect.

6.4   If otherwise applicable, the Vienna Convention (Contracts for the International sale of Goods) does not apply to

this Warranty or the Machine and is excluded in its entirety.

7.     Limitation of Warranty

7.1   To the extent permitted by law, this Warranty is exclusive and is in lieu of all other express or implied warranties,

conditions and representations of merchantability or fitness for any particular purpose, whether statutory or otherwise.

7.2   Without limiting the generality of clause 7.1, no warranty is given and  UHI disclaims and excludes all

express and implied warranties, conditions and representations in respect of:

(a)   used or reconditioned Machines or Machines which are not new at purchase;

(b)   tyres, filters, V-belts, carbon brushes, lamps, fuses;

(c)   attachments which are  not manufactured and  installed  by  UHI or for and on  behalf of UHI, provided that nothing shall limit any warranties given independently to You by any manufacturer of such attachments;

(d)   Machines, parts, attachments and components other than those supplied by UHI; or

(e)   defects caused or contributed to, or arising as a result of, or in connection with, any of items in 7.2 (a) – (d)above.

7.3   The liability of UHI to You for loss, damage, injury or property damage, whether direct or indirect, special or consequential or otherwise, arising out of breach of this Warranty, shall be limited to requiring  UHI to comply with clause 2.2.

7.4   UHI shall not be liable to You or to any other third parties in contract, tort or equity, for breach of any statute (to the fullest extent permitted by law) or in any other action, including but not limited to:

(a)   direct or indirect loss of profit or revenue, loss of use of any Machine, Part, part, component, or associate equipment, cost of capital, cost of substituted equipment, facilities or service, downtime costs, labour costs in connection with or arising out of the supply, performance or use of the Machine or Part or any service performed by UHI; or

(b)   any  direct  or  indirect  losses  or  special  or  consequential  loss  or  damage  or  otherwise  of  any  kind whatsoever, arising directly or indirectly from any act, omission, breach, error, default, or delay of UHI or its employees or representatives in connection with, or arising out of, the supply, performance or use of the Machine or Part in the performance of, or in relation to this Warranty.

7.5   Nothing  herein shall limit those provisions of the Competition and Consumer Act 2010 including the Australian Consumer Law, nor statutes, rules or regulations from time to time in force in Australia which imply or guarantee certain conditions or warranties or impose obligations on UHI which conditions, warranties and obligations cannot, or cannot except to a limited extent be excluded, restricted or modified. If any such statutory provisions apply, then to the extent to which UHI is entitled to do so, its liability under those statutory provisions shall be limited at its option to:

(a)      in the case of goods:

i.      the replacement of goods or the supply of equivalent goods; or

ii.     the payment of the cost of replacing the goods or of acquiring equivalent goods; or

iii.    the payment of the cost of having the goods repaired; or

iv.    the repair of the goods; and

(b)      in the case of services:

i.      the supply of the services again; or

ii.     the payment of the cost of having the services supplied again.

7.6   Subject to clause 7.5, the benefits to you given by this Warranty are in addition to any other rights and remedies you may have as a consumer under a law in relation to the goods or services to which this Warranty relates. If you are acquiring goods from UHI as a “consumer” as defined under Australian Consumer Law, then UHI advises that its goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

8.     Special Condition

You shall not assign or transfer any of Your rights or obligations under this Warranty. And this warrnty only coveres the new

machine which you purchased from UHI.

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